Fees & Charges

Shipment Type

Express Air shipment

Flight departs every day except for Sunday. It takes 6-9 working days to reach Singapore upon departure.


Calculation Steps

Total Paid  = Taobao Purchase Amount + Service Charge + International Shipping Charge
- Taobao Purchase Amount = Item Price x Quantity  + Kuai Di (China domestic courier charge)
- Service Charge = Taobao Purchase Amount x 1.1
- International Shipping Charge = S$8 per KG

Example:
1.Taobao Purchase Amount = RMB45
2.Service Charge 10% Fees
3.Weight of this item = 200g
4.Assuming exchange rate = 4.9
5.Air Freight = SGD8/kg

Total paid:45*1.1/4.9+1*8=SGD18.1

NO HIDDEN CHARGE ! NO GST ! NO PACKING CHARGE ! NO HANDLING CHARGE !  SERIOUS SINGAPORE AGENT !

Volumetric Weight

Volumetric Weight (KG) = Length (cm)*Width (cm)*Height (cm) / 6000
For light or bulky item, shipping cost of all shipping methods is charged based on the larger one between volumetric weight and actual weight. Items to be charged by volumetric weight are like shoe box, soft toy, diaper, sweater and etc...

Example:
If actual weight of a soft toy is 0.3KG with dimension of 20cm, 20cm, 25cm;
Volumetric Weight = 20*20*25/6000 = 2KG

Sea Freight Service

Shipping Charge = Base ChargeS$6.00 + Weight Charge S$3 per KG

Lowest rate in town! Lead time 3 to 4 weeks. S$1 per order for Customs Clearing Charges applied.
Chargeable weight of a package is calculated based on Volumetric or Actual weight whichever is higher. 


Important note
- iNeed Provide 1 MONTH save the goods at Singapore store for customer,Over the timing will handle by iNeed .
- Items prohibited by Singapore custom/law like Eating.Medicine.tobacco.Explosive. flammable or highly contaminative items cannot be shipped.
iNeed TaoBao is not responsible if such items are confiscated by custom of China / Singapore and not responsible for any other consequences caused by purchasing such items.
- If there is any problem/losses with the item you purchase,iNeed will to best effort contact Seller and Courier to understand cause of problem and if possible rectify problem but iNeed will NOT be held responsible for any losses.